Return & Refund Policy

Inspection & Return Period

Please inspect your order upon delivery and contact us within 30 days for any issues.

Return Conditions 

  • Items must be in original packaging, though you may open and inspect them. 

  • Simple trial use is allowed, but items must not show signs of wear, damage, or use that affects resale. 

  • Items that fail these conditions are not eligible for return, unless defective or the wrong product was sent. 

How to Return an Item 

  1. Contact our support team at [hello@wildfireatelier.com] with your order number and reason for return. 

  2. Follow the instructions we provide to send your item back using a trackable shipping method.

Refunds


Once we receive and inspect your returned item, we’ll process your refund to the original payment method within 5–7 business days. You’ll receive a confirmation email once it’s done.